Who are librarians? Are they generally all the people employed by the library? I had a patron at a public library refer to me as a librarian when I was working at the circulation desk. I had a similar experience at an academic library. Most patrons are not aware of the difference between a clerk and librarian, because they do not have an appreciation of the differences in the skill sets of each. Librarians are diabolically aware of the skills required to provide user service and the skill sets needed to continue to effectively serve users and patrons in the future are greatly affected by many issues.
One issue affecting the future competencies of librarians is what references services will look like. With a current emphasis on learning, implementing, and using technology to offer more traditional services, librarians will need to be more proactive in their approach to the services they offer. This is for the simple reason that information can be found and obtained from other sources besides the library and users are well aware of this.